GNC SWATCH REQUEST
S.O.P
Version 1.0
12/18/2022
LOG IN
Once logged in to VantageApparel.com, Tharanco customers (and Vantage Employees) will see the “Swatch Request” Tab in MyVantage. Selecting the Swatch Request tab displays the Swatch Request Form.
EMBROIDERY CONTACT* - this is the full name of the person making the request.
PO NUMBER – the Logo Number will be used as the PO number in the Vantage ERP system.
NEW LOGO / EXISTING LOGO/ EXISTING LOGO (Update Art) – use these radio buttons to indicate whether the order uses an existing logo for the swatch – OR - to upload new artwork.
- Upload New Logo
- Logo Number – use this free form field to enter the Tharanco Logo identifier.
- Logo Name – use this free form field to enter the Tharanco Logo description/name.
- Logo File – click the “Choose File” button to select the artwork file from the PC. Artwork must be in DST, JPG, GIF, PNG, or PDF format.
- Use Existing Logo (please wait a few seconds for the logos to load after click)
- Select Existing Logo – using the grid, select the Logo using the “Select” link in column 4. Items are sorted by the Logo Number column; use the scroll bar to search alphabetically through the list or user the search field to search by logo number or description.
- Logo Name – read-only field to display the selected Logo Number.
- Logo File – read-only field to display the selected Logo Description.
- Use Existing Logo (Update Art) (please wait a few seconds for the logos to load after click)
- Select Existing Logo – using the grid, select the Logo using the “Select” link in column 4. Items are sorted by the Logo Number column; use the scroll bar to search alphabetically through the list or user the search field to search by logo number or description.
- Logo File – click the “Choose File” button to select the update artwork file from the PC. Artwork must be in DST, JPG, GIF, PNG, or PDF format.
- Logo Name – read-only field to display the selected Logo Number.
- Logo File – read-only field to display the selected Logo Description.
LOGO PLACEMENT LOCATION* – select from a list of predefined logo placements.
CONVERT FILE? – select to indicate whether or not the logo is to be digitized.
LOGO TYPE – select GNC, Dunning, or Tourney Logo.
WHITE QUANTITY* – enter the number white swatches to send to the customer.
BLACK QUANTITY* – enter the number black swatches to send to the customer.
EMAIL SWATCH? – select to indicate if the swatch is to be emailed. Enter the email address in the field provided.
MAIL PHYSICAL SWATCH? – select to indicate if the swatch is to be shipped. Enter the shipping address, shipping method and Ship Date in the fields provided.
COLOR INSTRUCTIONS* – enter any color instructions for
the artist including any tread colors and the steps required to produce the
logo. Please enter the instructions in the following manner:
1. 1154
2. 1155
3. 1156 etc…
APPROVED – select to indicate that the swatch has been approved.
COMMENTS* – enter any free-form comments for the customer sales representative.
UPLOAD APPROVAL LETTER* – click “Choose File” to select the approval letter from the PC.
SUBMIT – once all data for the required fields (*) has been entered, the user will receive a message on the screen, and a confirmation email indicating success. If required data is missing, the system will provide messages to indicate the page errors. For the sake of simplicity in entering multiple swatch orders, most fields are left filled in for subsequent orders until navigating to another page on the site.
ORDER RECEIVED – the system will upload swatch orders hourly. The CSR assigned to the account will also receive an order confirmation, as well as an order uploaded email with the Sales Order number which includes the attached approval file.
SUPPORT – if there are any questions about the procedure, or any problems using the form, contact customer service for assistance.