We recently received a report of an extortion email, which claims unauthorized access to your computer or private data and attempts to coerce payment. These types of emails are scams designed to instill fear and provoke a response. Please follow the steps below to ensure your safety:

 

Steps to Handle Extortion Emails:

1. Do Not Respond or Pay:
• Do not reply to the email, engage with the sender, or pay any amount they request. Paying encourages more scams.
2. Avoid Clicking Links or Downloading Attachments:
• These could contain malware or phishing attempts. Never click on any links or open attachments in suspicious emails.
3. Verify Claims:
• Extortion emails often make false claims, such as having access to your computer, passwords, or compromising videos.
• If you're concerned, run a full system antivirus scan to check for threats.
4. Change Your Passwords:
• If the email includes a password you recognize, change it immediately. Use a strong, unique password for every account. Consider enabling two-factor authentication for added security.
5. Report the Email:
• Forward the suspicious email to our IT support team at PCSupport@VantageApparel.com. This helps us track and mitigate potential risks.
6. Block the Sender:
• Mark the email as spam and block the sender in your email client to prevent further messages.
7. Stay Informed:
• Familiarize yourself with phishing and extortion tactics. When in doubt, consult the IT team or cybersecurity resources.

 

What We’re Doing to Protect You:

Our IT department continuously monitors for potential threats and employs advanced tools to safeguard your data and devices. If you suspect unusual activity or need assistance, do not hesitate to contact us.