Find the Citrix icon in the system tray. (Lower right on your screen)
Right click the icon. Example icons
From the resulting pop-up select Online Sessions / Connection Center.
or
In the new window locate and highlight the XENAPP server.
You must choose the Log Off button to fully end your session.
Notes…
>For the above to work a citrix session must be open. Crashed or otherwise.
>If your Citrix icon is missing from the system tray Log out of Windows.
You will need to attempt to open Impress and then use the steps above.
If this does not release your session, please contact PC Support 732-340-3434